Returns & Exchanges

At Eureka Miniatures UK, we want you to be completely satisfied with your purchase. If you are not happy with your items, you can return them within 30 days of receipt for a full refund or exchange.

1

Initiate Your Return

Contact our support team with your order number and the reason for your return to receive a unique Return Authorization number.

2

Pack Your Items

Ensure the products are in their original, unworn condition with all tags attached, and place them securely in the original packaging.

3

Ship the Package

Affix the provided return label to your parcel and drop it off at any authorized courier location or local post office.

4

Receive Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing